Proctor

Coastline is committed to academic integrity in order to protect the value of your degree and the transferability of our courses.

Respondus LockDown Browser

Respondus is an online automated proctoring software that may be utilized in some online classes. Check with your instructor to see if this is being used in your class.

This system captures video and movement while you take your exam. This video may be reviewed by your instructor to ensure that no cheating took place. Respondus also requires an identity check.

Before using Respondus, there are some basic requirements to follow:

• You must have a basic webcam or built-in camera with a microphone enabled on your laptop or desktop computer.
• Check the Respondus Minimum System Requirements to ensure Respondus will work on your computer.
• You must install the Respondus Lockdown Browser.
• You will be required to show a government or school-issued ID after successfully installing the Respondus extension on your computer so as to confirm your identity. This must be done before accessing assignments that use Respondus (based on instructor settings).

Respondus Privacy Concerns

Some students have expressed concerns about being 'watched' or 'monitored' via video. Respondus recordings are only available to the instructor, and the videos are double encrypted to ensure the data is safe from hackers (per Respondus). Your instructor is monitoring your online exam in the same way they would if you were sitting in a classroom taking the exam. Your instructor may review random portions of your video briefly to ensure academic integrity. Please know that approved Coastline Administrators may view the video as a response to student complaints/concerns.

Respondus Technical Support

Several resources are available if you encounter problems with LockDown Browser:

• The Windows and Mac versions of LockDown Browser have a "Help Center" button located on the toolbar. Use the "System & Network Check" to troubleshoot issues. If an exam requires you to use a webcam, also run the "Webcam Check" from this area
• Respondus has a Knowledge Base available. Select "LockDown Browser & Respondus Monitor" as the product to view helpful articles.
• If you're still unable to resolve a technical issue with LockDown Browser, go to support.respondus.com and select "Submit a Ticket". Provide detailed information about your problem and what steps you took to resolve it

Testing Center

Testing Center

Testing Center

Virtual Zoom Proctoring are now being offered. Please schedule your virtual exam appointment with Coastline's Testing Center.

Testing Center

Hours: Monday - Friday, 9am - 5pm

Email: testing@coastline.edu

Phone: (714) 241-6018

When to Take Exams

Your course website and syllabus will have information on examination dates. Below are the most common timeframes as to when exams are administered.

We recommend that you check your Canvas Course site and Course Syllabus for specific information about testing dates, as they vary based on the course.

Academic Honesty

Proctors provide a service by helping to maintain the academic integrity of our exam processes. As part of the agreement between the Proctor and Coastline, the Proctor will prevent and report any acts of academic dishonesty to the school. Students are expected to follow Coastline's Policies and Regulations on Academic Integrity.