About
Administration
Institutional Effectiveness

Institutional Effectiveness

The Coastline Department of Institutional Effectiveness supports the planning and decision-making efforts throughout the college by providing data, analytics, and information for managing and maintaining the quality and effectiveness and encouraging continuous improvement of academic programs, academic and student support services, and administrative services.

The department also provides information that is mandated by external accrediting agencies and legislative bodies and serves as a primary source for information on institutional effectiveness at Coastline College.

Guiding Principles
Guiding Principles

The Department of Institutional Effectiveness has adopted, adapted, and affirms the following overarching principles from the Association of Institutional Research (AIR) regarding the use of data to facilitate insights and improve decision making. These principles guide us as we promote the use of data, analytics, information, and evidence to improve student success and institutional effectiveness.

We act with integrity:
- We recognize the consequences of our work. The analytic algorithms and applications we build and/or implement, as well as the policy decisions incorporating information we analyze and disseminate, impact people and situations.
- We acknowledge that the individuals whose information we use have rights, derived from both legal and ethical principles that can cross national borders.
- We make intentional efforts to protect their information from misuse or use that could cause them harm. We protect privacy and maintain confidentiality when collecting, compiling, analyzing, and disseminating information.
- We act as responsible data stewards. We secure the data and information over which we have control, following generally accepted guidelines and professional standards for physical and electronic security and data sharing.
- We provide accurate and contextualized information. We do not knowingly or intentionally mislead the consumers of our information.
- We deliver information and analyses appropriate to the questions being asked, to the quality of the data available, and to the context in which the questions are asked.
- We seek to be fair and transparent, minimizing our own personal biases in our research assumptions, methodologies, and conclusions.
- We avoid conflicts of interest, and disclose them when unavoidable, particularly with third parties and vendors. We act in the best interests of our institutions, students, and stakeholders.
- We strive to make our work accessible to those who need data, information, and analysis to generate insight and make decisions.
- We share knowledge of the Institutional Effectiveness field and its application so we may facilitate insights and promote common understanding to our stakeholders.
- We value lifelong learning and the enhancement of our field. We draw on and contribute to relevant and emerging scholarship and educate ourselves on developing trends. We utilize those methods and techniques for which we have, or can obtain, appropriate knowledge and capabilities.
Data Dashboards
Data Dashboards

Enrollment Management
Student and Academic Support Services
Student Achievement
Institutional Effectiveness

College Plans

Research and Reports

Resources
Resources

College Processes
Survey Development Process (PDF)
State and Regional Resources
Federal and National Resources
Research & Ethics Review Board

Research & Ethics Review Board

The Research & Ethics Review Board (RERB) reviews research projects that involve human participants to uphold two broad standards: first, that participants are not placed at undue risk; second, that they give uncoerced, informed consent to their participation.

With representation from a wide range of disciplines and from outside the academic community, the RERB gives prompt but individualized attention to the numerous research projects at the university.

If you are interested in conducting research at Coastline College, please submit RERB Review Form and associated documentation (outlined in the RERB Form) to Dr. Aeron Zentner at azentner@coastline.edu.
Contact

Contact

For more information contact the Coastline College Department of Institutional Effectiveness by e-mail. Contacts are listed below:

Darian Aistrich, B.A.

Grant Development Specialist

dasitrich@coastline.edu

Marilyn Brock, Ph.D.

Accreditation Faculty Coordinator

mvbrock@coastline.edu

Brandon Brown, Ph.D.

Program and Department Review Faculty Commitee Chair

bbrown118@coastline.edu

Shanon Gonzalez, M.A.

Senior Research Analyst

sgonzalez@coastline.edu

Daniel Pittaway, M.A.

Student Learning Outcomes Faculty Coordinator

dpittaway@coastline.edu

Brianne Tsunezumi, M.B.A.

Retention Research Specialist

btsunezumi@cccd.edu

Joshua Waite, A.A.

Accessibility and Usability Specialist

jwaite.x@cccd.edu

Courtney Youngberg, B.S.

Retention Research Specialist

cyoungberg4@cccd.edu

Aeron Zentner, D.B.A.

Dean of Institutional Effectiveness

azentner@coastline.edu

Institutional Effectiveness

Guiding Principles

Data Dashboards

Enrollment Management

Student and Academic Support Services

Student Achievement