Technology Assistance

Coastline Laptop Loan Instructions

Thank you for participating in the Coastline Chromebook Loan program. Please read the following instructions to ensure you are using your Chromebook correctly and your data is safely stored and protected.

Wi-Fi Connection is Required

This Chromebook requires a Wi-Fi connection to your home network. Please ensure you are aware of your Wi-Fi network name and password.

• Step 1: Turn on Wi-Fi

  Step 1: Turn on Wi-Fi (May already be Enabled)

  1. At the bottom right, select the time.
  2. Select Not Connected. Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.
  3. Turn on Wi-Fi.
  4. Your Chromebook will automatically look for available networks and show them to you in a list.
• Step 2: Pick a Network

  Step 2: Pick a Network and Connect

  Connect to a secure network:

  1. Select the secure Wi-Fi network.
  2. Type the network password.
  3. Select Connect.
• Step 3: Watch a Video

  Step 3: Watch a Video

  Watch a Video on how to use a Chromebook

No Login is Required

This Chromebook does not require a login account (email address or password) and should open to the Chrome desktop upon power up.

Applications are Pre-Installed

All the applications you need to succeed with your online classes should be pre-installed. Some of the applications that are available are Chrome Browser, Gmail, Google Drive, Zoom and more.

Save All Files to your Google Drive or Dropbox

This laptop does not allow files to be stored locally. All created files (Documents, Images etc.) MUST be saved to your Google Drive. Dropbox is also installed on this Chromebook and you may choose to save all files to Dropbox if you prefer.

Access Gmail, Google Drive, Hangouts and other with your @student.cccd.edu email

To gain access to the Google suite of applications (Gmail, Drive, Hangouts etc.), Please use your Coast District provided email address. Your email address will be similar to yourname23@student.cccd.edu. Your password will be the same password you use to access any Coast Colleges online services like Canvas.

Where to Get Support

If your Chromebook experiences issues or you would like to request additional applications, please contact the Coastline Distance Learning department at dlearning@coastline.edu or call (714) 241-6216. If contacting by email please include your Student ID number, name and contact phone number.

Technology Assistance

Technology Assistance

Technology Assistance

Need a wifi hotspot for your online courses?

Students can apply for Coastline's Student Equity and Achievement (SEA) Dolphin Assistance Program. Wifi hotspots can be borrowed to assist in the completion of classes provided they are returned. If interested, please complete and submit the Technology Access Form.

Applicant Requirements

• Must be a Coastline student.
• Must be enrolled in 3 units at Coastline College and/or enrolled in 1 class.
• Must be impacted in a way that prohibits your student success.
• Must have completed the Technology Access Form.

Computer Safety and Awareness

1. Don't leave your device unattended - always be sure to log out before leaving your computer.
2. Keep your passwords private - choose a strong and unique password for each account. Use password managers like LastPass or KeePass to keep track of passwords.
3. Turn on 2-Factor Authentication - Usernames and passwords by themselves are not enough to protect your account.
4. Use secure Wi-Fi - don't connect to open or unsecure WIFI hotspots. Consider using your phone as a hotspot.
5. Use secure sites - only sites that use "https", especially when providing personal information. Don't click on ads or pop-ups.
6. Downloads - don't download files or software from untrusted websites. Documents and PDFs can contain viruses.
7. Apps - consider removing apps that are no longer used or needed. Keep all mobile apps updated. Consider setting updates to occur automatically.
8. Suspicious email - a hacked account from someone familiar can trick you. Delete suspicious email you didn't expect to receive.
9. Email links - hover your mouse over a link (don't click) to see if the company domain is valid. Do your research to verify the organization.
10. Email attachments - don't open attachments you didn't expect to receive.

Other Things to Look Out For in Emails

• Poor spelling and grammar
• Suspicious Word, Excel, or PDF attachments
• Fake emails that mimic a legitimate company
• Invoice attachments you don't expect to receiveSuspicious sender's address
• A sense of urgency, fear or loss
• "Too good to be true" scams
• A generic greeting

To report IT security issues, please email: itsecurity@cccd.edu

If you would like to report unwanted online sexual harassment, please visit https://www.cccd.edu/employ ees/hr/title9/reporting.cfm

Housing

Assistance with living spaces available to Coastline students.

Food

Grocery items available to students (at no charge) through the Coastline Cares pantry.

Textbooks

Need books for classes? Check if you qualify for a book voucher.