Student Accounts and Refunds

Financial Responsibility

A student assumes full responsibility for completing each course in which he or she has registered and remains in after the refund deadline. If a student wishes to drop a course, it is the student's responsibility to do so at MyCoast. A list of drop/withdrawal deadlines may be located at the online Academic Calendar and on the student's "My Schedule and Fees" in MyCoast.  

These dates are subject to change, therefore, please refer to your Student Class Program (Web Schedule Bill) for drop deadlines for your classes.

Refunds and Tuition Assistance

Returns of unearned funds are made in compliance with existing DoD or military contract regulations. Unless specified otherwise by contract, the schedule for the return of unearned TA funds to the government are:

If a student withdraws due to a military service obligation, proof of the obligation must be submitted to ELDEnrollment@coastline.edu so that the student and military can be granted a full refund of fees (subject to review). If a student cancels Tuition Assistance but remains in the course after the first 10%, then he or she becomes financially obligated for all tuition/fees due to Coastline.

• 8-week Online Classes

  100% of Tuition Assistance (TA) received will be returned to the government if the student withdraws on or before the Thursday after the course starts.

  • 50% of Tuition Assistance (TA) will be returned if the student withdraws after Friday of the first week of classes and through the end of the second week of classes.
  • 20% of Tuition Assistance (TA) will be returned if the student withdraws after the second week of classes, but before the end of the fourth week of classes.
  • 10% of Tuition Assistance (TA) will be returned if the student withdraws after the fourth week of classes, but before the Friday of the fifth week of classes. (60% of course is completed)
  • No TA received will be returned if the student withdraws after the Friday of the fifth week of classes.
• 12-week Online Classes

  100% of Tuition Assistance (TA) received will be returned to the government if the student withdraws on or before the end of the first week of class.

  • 50% of Tuition Assistance (TA) will be returned if the student withdraws after first week of classes and through the end of the third week of classes.
  • 20% of Tuition Assistance (TA) will be returned if the student withdraws after the second week of classes, but before the end of the sixth week of classes.
  • 10% of Tuition Assistance (TA) will be returned if the student withdraws after the fourth week of classes, but before the end of the seventh week of classes. (60% of course is completed)
  • No TA received will be returned if the student withdraws after the seventh week of classes.
• 16-week Online Classes

  100% of Tuition Assistance (TA) received will be returned to the government if the student withdraws on or before the end of the second week of classes.

  • 50% of Tuition Assistance (TA) will be returned if the student withdraws after the second week of classes, but before the end of the fourth week of classes.
  • 20% of Tuition Assistance (TA) will be returned if the student withdraws after the fourth week of classes, but before the end of the eighth week of classes.
  • 10% of Tuition Assistance (TA) will be returned if the student withdraws after the eighth week of classes, but before the Thursday of the ninth week of classes. (60% of course is completed)
  • No TA received will be returned if the student withdraws after the Thursday of the ninth week of classes.
• For Other Course Timeframes
  • 100% of Tuition Assistance (TA) received will be returned to the government if the student withdraws on or before 10% of the scheduled course meetings (or 10% of the course length for distance learning modalities).
  • 50% of TA received will be returned to the government if the student withdraws on a date falling between 10% and 25% of the scheduled course meetings. (25% of the course length for distance learning modalities)
  • 20% of TA received will be returned to the government if the student withdraws on a date falling between 25% and 50% of the scheduled course meetings. (50% of the course length for distance learning modalities)
  • 10% of TA received will be returned to the government if the student withdraws on a date falling between 50% and 60% of the scheduled course meetings. (60% of the course length for distance learning modalities)
  • No TA received will be returned if the student withdraws after 60% of the scheduled course meetings.

If a student withdraws due to a military service obligation, the student must submit a Military Withdrawal Form, along with proof of the obligation to CCCAdmissionsOffice@coastline.edu so that the student and military can be granted a full refund of fees (subject to review). If a student cancels Tuition Assistance but remains in the course after the first 10%, then he or she becomes financially obligated for all tuition/fees due to Coastline.

Obtaining a Refund

Refunds are issued weekly for all balances due to the student. Students can check the status of their refund by logging into MyCoast. The form of refund will depend on the method of original payment.

• Payments made through MyCoast by credit card will be refunded back to that credit card.
• Monies and financial aid disbursements that we are unable to refund to a credit card - including cash, check and manually charged credit card form payments - are issued through our new partner, BankMobile, to the student's BankMobile Vibe Account or other identified method of refund.

BankMobile Vibe Account

Coast Community College District (CCCD) partners with BankMobile to allow students to select a refund and disbursement preference that meets their needs. Using the Refund Selection Kit and personal code that is mailed to each student at the time they are accepted, Coastline students are able to select from one of three refund preferences:

• Direct Deposit into a personal bank account (recommended)
• Paper Check mailed to home address
• Electronic Deposit into BankMobile Vibe Account (bank account with BankMobile)

Visit BankMobile Disbursement for more information about refunds.